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Privacy & Data Protection

Fv88 Privacy Policy — Your Data, Our Responsibility

Your privacy is treated with the utmost importance at fv88. This Privacy Policy clearly sets out what data we collect, how we use it, and how we keep it secure.

Last Updated: January 1, 2026
Table of Contents
Section 1

Introduction & Applicability

Welcome to fv88. This Privacy Policy explains how fv88 (https://fv88.ng) collects, uses, stores, and protects your personal information. By using our platform, you are considered to have accepted this Privacy Policy.

Fv88 is an internationally licensed online gaming platform serving players in Bangladesh and beyond. We believe that transparency and user privacy are the foundation of a trustworthy platform.

Important: This Privacy Policy may be updated at any time. We will notify you of any significant changes. We recommend checking this page regularly.

This Privacy Policy applies to the fv88 website, mobile app, and all digital services. Third-party links or services are governed by their own respective privacy policies.

Section 2

What We Data Collection we collect

Fv88 only collects the information that is necessary. We do not gather excessive or irrelevant data. A detailed breakdown is provided below.

Data Type Example Reason for Collection
Identity Information Name, date of birth, National ID Age Verification & KYC
Contact Information Mobile number, email address Account Registration & Support
Financial Information BKash/Nagad number, transaction history Payment processing & AML verification
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Game history, betting records, session duration Service Improvement & Responsible Gaming
Cookies & Tracking Session cookies, preference storage User Experience Improvement

Documents required for KYC verification

  • A clear copy of your National ID (NID) or passport
  • Recent utility bill or bank statement (for address verification)
  • Proof of payment method ownership
  • Selfie or video verification may be required

KYC verification is part of fv88's regulatory obligations. This process ensures the security of your account and funds.

Section 3

Information How It Is Used is applied

Fv88 uses collected data only for specific, legitimate purposes. We never sell your information to third parties or share it without your consent.

Primary Purposes of Data Use
  • ✓ Creating, managing, and securing your account
  • ✓ Processing deposits, withdrawals, and financial transactions
  • ✓ Detecting fraud, money laundering, and abuse
  • ✓ Sending personalized offers and bonuses
  • ✓ Operating responsible gaming programs
  • ✓ Customer Service & Support
  • ✓ Compliance with Legal & Regulatory Obligations

Marketing Communications

With your consent, we may send you promotional offers, new game updates, and special event announcements. You can turn off marketing notifications at any time from your account settings.

Section 4

Information Sharing & Disclosure Policy

Fv88 does not sell your personal data to any third party. However, limited information may be shared in the specific circumstances outlined below:

  • With payment processors — solely to complete transactions
  • With identity verification providers — for the KYC process
  • With law enforcement agencies — where legally required
  • With regulatory authorities — to comply with licensing conditions
  • With fraud prevention agencies — to prevent misuse

Before sharing data with any third party, we ensure they comply with appropriate data protection standards.

Section 5

Cookies & Tracking Policy

Fv88 uses cookies on its website to enhance your browsing experience and help us maintain the quality of our services.

1
Essential Cookies

These cookies are essential for maintaining login sessions and ensuring security. Without them, the website will not function properly.

2
Functional Cookies

Stores your language preference, theme settings, and other personalisation options so you don't have to reconfigure them each time.

3
Analytics Cookies

This data is collected to identify which pages get the most traffic and where issues arise, so we can continuously improve our service quality.

4
Marketing Cookies

Used to show you relevant offers based on your preferences. You have the option to disable these cookies.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the website.

Section 6

Information Security Measures

Fv88 uses industry-leading technology to protect your personal and financial information. Our security systems are regularly reviewed and updated.

  • 256-bit SSL/TLS encryption — all data transfers are fully secured
  • Two-Factor Authentication (2FA) — an extra layer of security for your account
  • Real-Time Fraud Detection System
  • Regular security audits and penetration testing
  • Maximum physical security measures at our data centers
  • Employee access to data is restricted to the minimum required
  • You will be notified within 72 hours in the event of a data breach
Section 7

About Your Data Your Rights

As an fv88 user, you have important rights over your own data, and we fully respect each of them.

  • Right to Know: You can find out what information we hold about you
  • Right to Rectification: You can correct any inaccurate or outdated information
  • Right to Erasure: You can request deletion of your data under specific conditions
  • Right to Restrict Processing: You can restrict how your data is used in certain cases
  • Right to Portability: You can request your data in a machine-readable format
  • Right to Object: You can object to your data being used for marketing purposes

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

Section 8

Information Retention Duration

Fv88 does not retain your data longer than necessary. The retention periods for different types of information are outlined below:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 years AML & Tax Regulations
KYC Documents 5 years Regulatory Requirements
Gaming Logs 3 years Dispute Resolution
Support Contact 2 years Service Quality Improvement
Cookie Data 1 year or end of session User Preferences

Once the retention period ends, data is securely deleted or anonymized. Legal requirements may extend this period.

Section 9

Children Security Policy

Fv88 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

  • Age is verified at the time of registration
  • KYC documents are checked in suspicious cases
  • Any account found to belong to a minor will be immediately suspended
  • Information on parental control tools is made available to parents and guardians

If you believe a minor is using fv88, please notify our support team immediately.

Section 10

Policy Changes & Updates

Fv88 may update this Privacy Policy from time to time. For significant changes, we will notify you by email or account notification.

  • The date of any changes will always be displayed at the top of this page
  • You will be notified 30 days before any major changes take effect
  • Continued use of the platform after changes have been made will be considered acceptance of the updated policy
  • Previous versions are available upon request
Pillars of Data Security

Your account at fv88 Privacy Protection Methods

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access this data.

Two-Factor Verification

With 2FA enabled, your password alone is not enough to access your account. No one can log in without the OTP code.

Your Data Is Never Sold

Fv88 never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Right to Data Deletion

You can request the deletion of your personal data at any time. Any data not subject to legal retention requirements will be removed within 30 days.

Regular Security Audits

Independent security experts regularly audit fv88's systems. Any vulnerabilities identified are promptly resolved.

Compliance with International Standards

Fv88 operates in accordance with international data protection standards, managing all user information under GDPR-compliant policies.

General Questions

About Privacy Frequently Asked Questions

No, fv88 never sells your personal data. Your information is used solely for service operations, payment processing, and legal compliance. It is never shared with advertisers or any third parties.

fv88 uses industry-standard 256-bit SSL encryption and conducts regular security audits. That said, no platform can guarantee 100% security over the internet. We take every precaution and will notify you within 72 hours of any breach.

Yes. You can request a summary of the data we hold about you from our support team at any time. We typically fulfill such requests within 30 days.

Due to legal and regulatory requirements, some data must be retained for a set period after account closure (generally 5–7 years). All data is securely deleted once this period ends. Marketing-related data is deleted immediately.

You can turn off marketing emails and SMS from the Notifications section in your account settings. Alternatively, contact our support team and they will remove you from the marketing list.

We collect general location data via IP address, which is required for security and regulatory compliance purposes. Precise GPS location is not tracked. You can disable location access from your device settings.

Play Safe — Your Privacy Is Our Priority

Your data is fully protected at fv88. Register today and enjoy your gaming with complete peace of mind.

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